Complaints and contact

Bibs is run by OK, Try This Now! LTD (a company registered in England and Wales, number 15805934, registered office Houseboat Swift, 69-73 Whitworth Crescent, Southampton SO18 1GB). The quickest way to reach us is by email at hello@oktrythisnow.com.

Making a complaint

1. Email hello@oktrythisnow.com from the email address you use for Bibs.
2. Tell us which group or venue it's about, what happened and what you'd like us to do.
3. We'll reply within 5 working days, and aim to sort it out within 30 days. If it takes longer, we'll tell you why.

Money for a game

Your payments go to your organiser, so questions about prices, a game or a refund are usually quickest to sort out with them. If that doesn't work, email us and we'll help. If you don't recognise a payment, contact us or your bank.

Your information

If you're unhappy with how we handle your information, tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk. See our privacy page.